NALA

Only Luxury Worldwide Shipping Policy

1. Shipping Coverage & Delivery Time

• We ship to over 220 countries and territories worldwide.
  
• Delivery options include 5 – 15 business days, depending on destination and service.
  
• Final delivery estimates will be provided at checkout and may vary due to customs processing, local holidays, or logistical delays.
  
  

2. Shipping Methods

• Only Luxury Express Worldwide: Ideal for urgent, time-sensitive shipments (1–5  days transit).
  
• Only Luxury Economy (Standard/Air/Sea): Cost-effective option with 5–15 days transit, depending on destination.
  
  

3. Customs, Duties & Taxes

• Customs clearance documentation is prepared and submitted by Only Luxury on your behalf.
  
• Customers are responsible for all import duties, taxes, and fees as imposed by destination countries.
  
• We recommend declaring accurate commercial invoices and verifying customs regulations in advance.
  
  

4. Restricted & Prohibited Items

• We follow international regulations: no dangerous goods, firearms, perishables (unless pre-arranged), or items restricted by origin/destination laws permitted.
  
• Complete a Hazardous Materials Declaration if applicable.
  
• For full details, consult our Prohibited Items list or contact support.
  
  

5. Packaging Guidelines

• Use strong, secure packaging with adequate cushioning.
  
• Improper packaging may lead to liability denial in case of damage.
  
  

6. Scheduling & Tracking

• Shipments can be scheduled for courier pickup.
  
• Real-time tracking is available using your courier tracking number via our courier partner’s website or mobile app.